Act Now & Reap The Rewards Of Being Future Ready
IT SERVICE MANAGEMENT
Maximize your business value with the following services:
• INCIDENT MANAGEMENT
• IT SERVICE CATALOGUE
• KNOWLEDGE MANAGEMENT
• SLA MANAGEMENT
• ENTERPRISE SERVICE MANAGEMENT
• IT SELF-SERVICE PORTAL
INFRASTRUCTURE MANAGEMENT
We provide consultancy and analysis services which include:
• ENTERPRISE INFRASTRUCTURE
• CLOUD APPLICATION HOSTING SERVICES
• ENVIRONMENT MANAGEMENT SERVICE DESKS
• PUBLIC CLOUD HOSTING
• PRIVATE CLOUD HOSTING
• INTEGRATION SERVICES
• STORAGE SOLUTIONS
• SECURITY SOLUTIONS
MONITORING & ALERTING SERVICES
Technical support management (Level 1, 2 and 3) for over 3,000 users, covering global locations. This includes:
• SERVER AND VIRTUAL SERVER MONITORING AND SUPPORT
• FIREWALL AND IPS MONITORING AND PATCHING
• ESX AND VCENTER MONITORING AND SUPPORT
• UPS MONITORING AND PATCHING
• SWITCH AND WAN
MONITORING AND
PATCHING
CONTINUOUS INTEGRATION (CI) & CONTINUOUS DELIVERY (CD)
In all of our systems, we employ CI and CD processes which involves:
• SOURCE CONTROL MANAGEMENT
• AUTOMATION
• DEVELOPMENT SERVER
• SERVER TESTING
• PRODUCTION
NETWORK SOLUTIONS
Our network engineers have worked on small local networks and Global IT Network infrastructures. This includes the following:
• CLOUD INTERNET SERVICES
• DIRECT LINK SERVICES
• GATEWAY APPLIANCES
• CONTENT DELIVERY NETWORKS
• COMPUTER NETWORKING
SOLUTIONS
SITE RELIABILITY PRACTITIONERS
Site reliability is at the core of what we do, and everything we design is with maximum uptime in mind. This includes:
• SYSTEM PERFORMANCE ASSESSMENT
• DESIGN OF SYSTEM BLUEPRINTS
• SYSTEM MONITORING
• SYSTEM SUPPORT